BECOME A MERMAID - testimonials - PRICE guide - order process - mermaid tail application - FAQ
order process
1. submit the application form
📄 Before you submit the application form, please make sure you have read through the FAQ and familiarized yourself with the pricing and order process (this page).
Please only submit the application form if you are ready to place your order and have the funds available. Thank you!
If you are looking for a quote to start, please use the price guide as opposed to submitting the application form unless you are ready to proceed.
📌 You must be 18+ years old in order to order one of our mermaid tails.
📌 We do not accept orders for children's tails at this time.
📌 A $50CAD non-refundable deposit is required to hold your slot.
Please only submit the application form if you are ready to place your order and have the funds available. Thank you!
If you are looking for a quote to start, please use the price guide as opposed to submitting the application form unless you are ready to proceed.
📌 You must be 18+ years old in order to order one of our mermaid tails.
📌 We do not accept orders for children's tails at this time.
📌 A $50CAD non-refundable deposit is required to hold your slot.
2. we respond, Waitlist, and deposit
Due to the high volume of applications we receive, we only respond to those we will move forward. Please allow time for us to respond (up to 3 weeks).
✨ A quote will also be provided at this time, but please be aware that this is an estimate and not the final amount.
You will also be required to make a non-refundable $50CAD deposit to reserve your spot on the waitlist.
Only when we receive your deposit will you be added to the waitlist.
✨ A quote will also be provided at this time, but please be aware that this is an estimate and not the final amount.
You will also be required to make a non-refundable $50CAD deposit to reserve your spot on the waitlist.
Only when we receive your deposit will you be added to the waitlist.
3. first Payment
💸 We will contact you to let you know when you are next in line and we are about to submit the first half of your payment for your mermaid tail (excluding the $50CAD deposit).
You will have 48 hours to submit your payment before the next person in line is contacted and you will lose your design slot.
If you know you will need more time, please email vancouvermermaid@gmail.com and let us know and we will move you down the list.
If we do not receive a response after the 48 hours have passed, you will be removed from the waitlist.
You will have 48 hours to submit your payment before the next person in line is contacted and you will lose your design slot.
If you know you will need more time, please email vancouvermermaid@gmail.com and let us know and we will move you down the list.
If we do not receive a response after the 48 hours have passed, you will be removed from the waitlist.
4. measurements
📏 We will require specific measurements from you in order to create your mermaid tail. We have a very specific method for collecting these measurements and you will be provided with the information on how to do it when we get to this stage.
Please note that you will require the assistance of someone who is able to help you with the outlining process.
Please note that you will require the assistance of someone who is able to help you with the outlining process.
5. mermaid tail design
🎨 The first thing we will create is a rough concept design and colour scheme for your tail which we will show you for approval before we create the final version for printing.
You will have access to us via a private messaging platform for instant feedback and frequent updates throughout the process from start to finish.
You will have access to us via a private messaging platform for instant feedback and frequent updates throughout the process from start to finish.
6. final tail design approval
🎨 Once we have completed your mermaid tail design we will require you to approve the tail for printing.
At this point, no more changes can be made to the tail as the design must be prepared in a very specific way for printing.
At this point, no more changes can be made to the tail as the design must be prepared in a very specific way for printing.
7. second Payment
💸 This will include any matching apparel you wish to order.
Once we confirm the approval of your mermaid tail, we will send you a form to fill out with your add-ons order and sizing information. Once we have received that form, we will send you the final invoice for your tail.
Similar to the first payment, you will have 48 hours to submit your payment before the next person in line is contacted and you will lose your production slot.
If you know you will need more time, please email vancouvermermaid@gmail.com at that point at let us know and we will move you down the list.
Once we confirm the approval of your mermaid tail, we will send you a form to fill out with your add-ons order and sizing information. Once we have received that form, we will send you the final invoice for your tail.
Similar to the first payment, you will have 48 hours to submit your payment before the next person in line is contacted and you will lose your production slot.
If you know you will need more time, please email vancouvermermaid@gmail.com at that point at let us know and we will move you down the list.
8. add-ons
🛒 Now that your mermaid tail design is complete, we will create any add-ons you have ordered (tops, leggings, cuffs, arm fins) and also prepare those for printing.
9. printing & sewing
🧵 Once everything is approved, we will bring it to our printer for printing. It can take between 7-10 business days for printing.
Our add-ons are produced by our manufacturer and will also take between 7-10 business days for printing before they ship to us for inspection and packaging.
We will take you along for the journey, every step of the way through our private messaging platform, from cutting out and ironing the tail to sewing and packaging! 💖
Our add-ons are produced by our manufacturer and will also take between 7-10 business days for printing before they ship to us for inspection and packaging.
We will take you along for the journey, every step of the way through our private messaging platform, from cutting out and ironing the tail to sewing and packaging! 💖
10. shipping
📦 Once your order has been completed, we will notify you of the shipping fee and send you an invoice.
We will not ship your items until we receive the shipping fee payment.
We will not ship your items until we receive the shipping fee payment.